A hotel is a place where travelers may stay overnight. Hotels provide lodging, food, and other amenities for guests. Some also offer recreational and business services. There are many different types of hotels to choose from. Some are large and offer numerous amenities, while others are small and offer a limited number of amenities. The type of hotel you choose should be based on your needs and preferences. Some of the more prominent features of a hotel include the number of rooms, the facilities offered, and the location. Each hotel has its own unique features. Some hotels may offer a swimming pool, a bar, or other recreational facilities. Some hotels are even branded as resorts or resort chains. The organizational structure of a hotel varies depending on its size and function. Most hotels have a general manager, middle managers, and line-level supervisors. Other departments may report to the general manager or one of these supervisors. A hotel's organization is usually represented by an organization chart. The chart defines the roles and responsibilities of the various members of the hotel. It is important to understand the organization structure before making a booking. A hotel's security department is responsible for protecting the property and hotel employees. It is often led by a chief security officer and is responsible for fire drills, surveillance equipment, and other safety procedures. The department also patrols the property, checks on visitors, and conducts fire drills to ensure safety. Other hotels offer special features, such as a restaurant or a gift shop. Some hotels also offer private parties and conference spaces. Some hotels even offer a valet service. Hotels also offer additional guest services, such as internet access and cable TV. Hotels can also offer sachets of coffee and tea. Some of these services are provided free of charge. Another type of hotel is a concept hotel, which is unique. The concept hotel is a building or facility that is specifically designed to meet a particular traveler's needs. Examples of concept hotels include an underwater hotel or a ice hotel. These buildings are typically expensive and are designed to provide outstanding qualities to their customers. There are two types of star ratings used to evaluate a hotel. The first type is the Forbes Travel Guide star rating, which is the most popular version. The other, the star classification system, is a more widely accepted rating. The ratings are determined by government sources, hotel operators, and independent rating agencies. The star classification system has no international standard, but it can carry extra weight because of the evaluators' experience. The Forbes Travel Guide star rating is the most widely recognized and utilized in the hotel industry. A hotel's organizational chart depends on its size, objectives, and functions. The chart may include various departments, including the purchasing and finance departments. A human resource manager oversees employee welfare, labor laws, and compensation. A training department is an ancillary department of the HR department.